Quicken technician dispatch with centralized customer information
Assign your technicians with complete customer history on their hands to stand out from the competition with memorable customer experiences.
Resolve customer issues and maintenance tasks on time
Equip your technicians with the issues details, including equipment specification and problem faced. Organize and get real-time ticket status updates with complaint case management.
Manage physical asset and other equipments installed on your customers
Track equipments rented to your customers or deployed to different projects, including details of their specs, downtime status, latest location, and maintenance history.
Achieve transparent staff performance
Utilize platform that have been proven to reduce 37.5% of overtime costs with system-based governance.